For the protection of our customers and employees, we are following all COVID-19 CDC guidelines, in addition to wearing masks, and utilizing wheel, seat and gear shift covers. At Maxi Auto Service Centers, our goal is to ensure your health and safety.

Best Auto Repair, Chattanooga

CONTACT US
YelpFacebookGoogle My Business Color

INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 423-892-6159 or make an appointment online!

What People Say About Us

Chattanooga
  • Honest Mechanic
    reviewiconElectrical Services, near Chattanooga, Tennessee
    , 02/04/2020

    Great work!! Chris was the person that took care of me up at the front desk. He is also the manager, he is a very kind and knowledgeable employee!!

  • Honest Mechanic
    reviewiconElectrical Services, near Chattanooga, Tennessee
    , 08/10/2019

    They do excellent work.totally satisfied, If need to I would most definitely use them again.

Chattanooga
  • Fast Full Service
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 11/20/2019

    Great service and did a wonderful job. Very glad to have my truck back up to par

  • Fast Full Service
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 11/20/2019

    Did an awsome job !! Went to the maxi first time on red bank and man did they botch the job not to mention over charged me from what after what they initially told me ..I have access to a lift and when i brought my truck back to my shop and lift it up to inspect the work , and what a quality job they did . super happy , paid a little more then what i expected but after i saw the work they did , money well spent . Thanks again guys !

Chattanooga
  • Best Local Mechanic
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 10/17/2019

    This is a great place for anyone who needs to have work done. I had my sway bar links replaced at the dealership and when I picked the car up, it was making a knocking sound near the wheels/underside of the car. Turns out the dealership didn't tighten my sway bar and also stripped a nut/bolt when they repaired my sway bar links. Maxi offers free inspections and the dealership was trying to charge me again just to have it looked at after they obviously messed something up on the car. I took it to Maxi and explained my situation and they tightened my sway bar free of charge. I highly recommend this shop.

  • Best Local Mechanic
    reviewiconUndercar Services, near Chattanooga, Tennessee
    , 02/04/2020

    Great work!! Chris was the person that took care of me up at the front desk. He is also the manager, he is a very kind and knowledgeable employee!!

Call us for service: 423-892-6159

ASE (Automotive Service Excellence)
Jasper
AutoPlus Professional Service Center
Magnaflow
Flowmaster
Monroe
Nexen
BBB
  • Car Care Aware